6.1 Customer must report all claims to IFS Inforsure Inc. within 24 hours of notification to Customer of loss or damage. Failure to timely report such claim shall nullify coverage.
6.2 The Customer, Shipper and Recipient/Intended recipient must cooperate in the claim process, including providing all requested statements, information and documentation, and, if requested, participation in an examination under oath. Failure to cooperate shall nullify coverage.
6.3. All claims decisions are made by the Insurer and/or its authorized claims agent.
6.4 No claims payment may be made unless Customer has previously paid the invoiced insurance premium on the subject shipment.
7. Valuation; Commodities Covered; Coverage Amount
7.1 IFS Inforsure Inc. provides transit coverage for the following commodities (referred to herein as "Jewelry Related Goods"): a) Stock for sale that consists of jewels, jewelry, precious and semiprecious stones, precious metals and alloys, time pieces and other inventory for sale that is usual to Customer's business; b) Customer's jewelry related goods in process, samples, and raw materials; c) Such property identified in sections a) and b) which have been sold but not yet delivered; and c) Such property identified in sections a) and b) belonging to others that has been delivered or entrusted to Customer.
7.2 Valuation of covered shipment at time of shipment shall be either: a) Full commercial value (Invoice value); or (b) replacement value (at cost). However, the property of others (third parties) in the jewelry business is only insured for amounts Customer has paid on the property or for which Customer is legally responsible because of loss or damage.
7.3 In the event value is understated at time of shipment, the maximum amount paid shall be the declared insured value.
7.4 In the event value is overstated at time of shipment, the maximum amount paid shall be the actual value of loss, as determined by the lesser of either the commercial value or replacement value.
7.5 In the event of a partial loss, the claim shall be paid on a pro rata basis.
7.6 The Customer's maximum coverage/limits of liability shall be determined by Insurer and as set forth in Customer's Certificate of Insurance.
7.7 Shipments with no declared value shall not be considered insured, and shall be deemed to have a maximum value of $100.
7.8 In the event a claim is covered for any partial or total loss, IFS Inforsure insurer shall be entitled to ownership and possession of any covered good which are subsequently found or recovered, and shall also be entitled to possession as salvage of any damaged covered goods.
8. Commencement and Termination of Coverage
8.1 Commencement of Coverage shall be upon tender, scanning and acceptance of the package by an IFS Inforsure Inc. approved carrier, as solely determined by the tracking information received from the approved carrier.
8.2 Termination of Coverage shall be at the time delivery of the package is made to the shipment address provided by Customer. If Adult Signature is requested at time of shipment, Termination of Coverage shall be at the time Adult Signature is received. If no Adult Signature is requested for the package at the time of shipment, Termination of Coverage shall be at the time package is dropped off at the shipment address, even if left unattended or outside the door. Please Note: Regardless of whether Adult Signature is requested, packages may be delivered without signature if carrier has a "waiver (or release) of signature" on file. It is the Customer's responsibility to ensure that no waiver or release of signature is on file with the carrier.
8.3 Prior to Commencement of Coverage, IFS Inforsure Inc. reserves the right to decline coverage in its sole and absolute discretion for shipments.
9. Dollar Value of Coverage
9.1 The maximum dollar value of coverage shall be $150,000.00, unless otherwise agreed in writing.
9.2 Coverage is provided for COD shipments of Jewelry Related Goods. with a maximum of $25,000.00 COD value (unless otherwise agreed in writing). No coverage is provided for the actual payment on the shipment, including, but not limited to, payment on delivery, insufficient funds, returned checks, etc..
10. Shipment and Packaging Requirements and Procedures
10.1 All shipments must be double boxed; size of the outer box must be minimal 10" X 1 1/2" X 12" Shipments must be collected by the carrier, dropped off at a carrier location or handed to a driver of the carrier.
10.2 Shipments must be collected by the carrier, dropped off at a carrier location or handed to a driver of the carrier.
10.3 No shipments can be dropped in an unattended drop box.
10.4 All coverage must be reported either online by using the web shipping and coverage reporting tool, or per agreed methods such as fax or e-mail. Shipper is at all times responsible to report coverage to IFS Inforsure Inc.
10.5 Shipments that are shipped to hotels, apartment complexes with central receiving points, Trade Shows and Hotels are deemed delivered when a signature is received from any of the representatives of that location, coverage for shortages or loss or damages discovered after the time of delivery cannot be considered.
10.6 No markings on either the packaging or the shipping label should indicate high value content, wording such as "gold", "silver", "diamonds", and or well-known jewelry brands, auctions houses, associations. or organization must be changed and or abbreviated. Do not use abbreviations which would be associated with jewelry or high-end value, such as GIA, EGL, etc.
10.7 Do not declare a value or indicate high value to the carrier or carrier's staff unless done at the direction of IFS Inforsure. Do not provide daily shipping reports or shipment receipts provided by IFS Inforsure to the carrier or with the shipment.
10.8 Customer assumes responsibility for compliance with all applicable laws, customs and regulations of country(ies) governing an aspect of the shipment. Shipments that exceed 48 hours customs clearance processing may be subject to return or termination of coverage.
11. Indemnity of IFS Inforsure Inc.
Customer shall indemnify, compensate, for loss, and hold IFS Inforsure Inc. harmless from any losses, including attorney's fees that result from any claims arising out of any breach by Customer of any term in these Terms and Conditions.
12. Limitations of Liability; Limitation of Actions; and Jurisdiction
12.1 IFS Inforsure Inc. is not an insurer and is not a transportation carrier. Neither IFS Inforsure or its Officers, Directors, Employees, Representatives, or Contractors shall be personally liable for any damages resulting for any damages of any kind arising to any Jewelry Related Goods, whether alleged to have occurred prior to, during, or after shipment. IFS Inforsure shall be not liable for the intentional or negligent acts, or failures to act, of any transportation carrier or insurer.
12.2 IFS Inforsure Inc., and of each of its Officers, Directors, Employees, Representatives, and Contractors, shall further not be liable to Customer or to any Third Party for any direct, indirect, delay, consequential, incidental, special, or punitive damage.
12.3 IFS Inforsure, Inc. shall not be responsible for any tariffs, taxes, duties, or customs charges related to the shipped package.
12.4 To the maximum extent permitted by law, any claim against IFS Inforsure Inc. or its Officers, Directors, Employees, Representatives, and Contractors, must be brought within one year of the claim or cause of action arose or will otherwise be barred.
12.5 Any claim arising out of any shipment by or to Customer or arising out of the terms of this Agreement shall be governed by the laws of the State of California without regard to conflict of laws. All parties waive jury. Jurisdiction and venue shall lie exclusively with the Los Angeles Superior Court.
12.6 IFS Inforsure Inc. is not subject to the Warsaw Convention.